Information for
Current Students
Practical resources for students already studying with LAAD.
This page is the practical hub rather than a prospectus: where to find your schedule, how to submit work, who to contact, and how to request the documents you need.
Several of the systems below are still being set up. Where that is the case it says so plainly, with the person to contact in the meantime.
Start here
Getting help quickly
If something is urgent — you cannot access a session, you are going to miss a deadline, or you need a document for an official purpose — contact the academy directly rather than waiting. Email and WhatsApp both reach admissions and student support.
Everyday
Study essentials
- Student portal Central login for enrolment and study records. Not yet available — contact the academy
- Learning platform Where live sessions, recordings and course materials are hosted. Not yet available — contact the academy
- Class schedule Weekly timetable for your programme and group. Not yet available — contact the academy
- Academic calendar Term structure, breaks and assessment periods. Not yet available — contact the academy
- Course materials Briefs, reading and reference files for your modules. Not yet available — contact the academy
These systems are not yet published on this site. Your tutor or the academy office will give you the current access details for your programme.
Your work
Assignments and assessment
- Submitting assignments How and where to hand in project work. Not yet available — contact the academy
- Assessment and marking How project work is reviewed and what the criteria are. Not yet available — contact the academy
- Attendance Expectations for live sessions and what to do if you cannot attend. Not yet available — contact the academy
- Progression requirements What is required to complete a semester and move on. Not yet available — contact the academy
Assessment and attendance rules are set per programme and are confirmed by your tutor. Ask the academy for the written version that applies to your cohort.
Administration
Documents, payments and records
- Tuition payments Instalment dates and payment methods. Not yet available — contact the academy
- Enrolment confirmation letter Written confirmation that you are enrolled. Not yet available — contact the academy
- Student letters and transcripts Records of study and results. Not yet available — contact the academy
- Forms and downloads Request and notification forms. Not yet available — contact the academy
Document requests are handled directly by the academy office. Email admissions with what you need, what it is for, and the deadline you are working to.
Support
Getting support
- Academic advice Guidance on programme choice, projects and progression.
- Technical help Problems joining sessions or accessing materials.
- Accessibility and adjustments Tell the academy what you need so sessions and materials work for you.
- Wellbeing LAAD does not provide a counselling service. For health or mental-health support, contact your own local services or GP. Not yet available — contact the academy
- Complaints, appeals and feedback Raise a concern about a decision or about your experience.
A published complaints and appeals procedure is still to be confirmed by the academy. Until it is, raise concerns in writing by email so there is a record.
Contact
Who to contact
Email and WhatsApp both reach the academy office. Please include your full name, your programme and, where relevant, your group or cohort — it makes it much faster to find your record and answer properly.
Contact details are on the contact page and in the footer of every page on this site.
Questions
Frequently asked questions
I cannot access a session. What should I do?
Contact the academy immediately by WhatsApp or email so the problem can be dealt with while the session is running, and so your absence is recorded correctly.
How do I request a letter confirming I am enrolled?
Email the academy with your full name, programme, what the letter needs to state, who it is for and when you need it by.
Where do I find my timetable?
Timetables are issued per programme and cohort by the academy. They are not published on this site.
What if I need an adjustment to study effectively?
Contact the academy and describe what would help. Adjustments are arranged case by case.
Who do I speak to if something has gone wrong?
Write to the academy by email so there is a written record, and set out what happened and what outcome you are asking for.